Recent Reviews of Rob Macauley

Read what others have to say about Rob Macauley:

Rob was there holding our hands and ensuring the paperwork was done in a timely manner. He is friendly and this refinance was done fast and on time.

- Stephanie C

Rob responded quickly to all our questions and provided the documents we needed in a timely manner. He even was able to help us close earlier than we expected. Great working with him.

- Timm B

Short and Sweet. Rob is true Professional!!!!

- Cliff R

Rob was very pleasant, helpful and informative.

- Jeff M

Rob was very professional. He exceeded our expectations and closed the deal for us very quickly! We will definitely recommend Rob Macauley and his team to anyone looking for a home loan. Thanks again Rob, it was a pleasure to work with you!  : )

- Nadine S

Rob was very diligent and found me the best loan program!

- Susan W

Everything was smooth and super easy to do.

- Michelle W

Rob offered us multiple loan options so we could pick the perfect one to fit our needs. Thanks Rob for doing a fabulous job.

- Greg C

Rob was outstanding in his ability and persistence to get our mortgage processsed quickly and efficiently. Will definitely recommend him to anyone and everyone looking to buy a house!

- Benjamin L

Working with Rob was awesome. He handled everything quickly and gave us insight of how things would work out. My next home loan will most definitely go with Rob

- Chris L

Rob was thorough and clear on what he needed and his years of experience show from the questions he asked me and the ease at which my loan was drawn up and approved. I would not hesitate in recommending him to my family and friends.

- Birju P

Our loan process was great. The timely communication was the KEY! Knowing exactly what to anticipate led to a transaction that exceeded our expectations. Thank you Rob and your whole TEAM!

- Dan L

Rob and his team consistently go above and beyond! I wouldn't choose anyone else to be my lender. He and Randee are responsive, professional, consistent, and provide a great product paired with awesome customer service. He is clearly one of the best mortgage lenders out there and his 20+ years of experience really shows in every aspect of his work. I always refer him to friends and family!

- Marie H

Rob was great to work with.

- Kurt S

Rob was very friendly, easy to work with and very helpful!

- Kenigan R

Rob was very helpful during every step of the process.

- Stephanie B

Rob was extremely friendly and proactive. He moved quickly and kept me informed. He found me a great rate. What more could I ask for?

- Jeremiah S

Rob responded to my requests fast and efficient. He understood what I needed.

- Lily L

Rob was helpful and professional through the entire transaction. I could not have asked for a better experience. Thank you.

- Karen L

Rob was very patient and stuck with me when I lost my job right at the offer stage! Saw me through to the end and I couldn't appreciate it more.

- Dierdre H

Rob was there every step of the way from initial application to appraisal and final signing. Always able to answer questions in an efficient and pleasant manner. We will use Rob again if the need arises and pass on referrals as the opportunities present themselves. Thanks Rob!

- Mary D

Rob's attention to detail and his prompt response to all our concerns were second to none. He indeed went the extra mile for us and we are so thankful that we took this journey with him. We wholeheartedly recommend and endorse Rob for all your mortgage needs.

- Andre D

Rob Macauley as always, was wonderful to work with. He has been our Loan Officer of choice for many years! Rob continues to be extremely thoughtful and highly efficient in all of our interactions.

- Debbie C

Rob Macauley worked a miracle to get me refinanced. I am a small business owner, and was turned down the last two times I tried to refinance. I wish I would have started with Rob. I was surprised how quick and easy the process was. If you're thinking about refinancing I highly recommend Rob Macauley.

- Cynthia C

Rob and team made this refinance a snap. It was evident that Rob worked hard to ensure I received the best terms available and he was in contact with me every step of the way, even on weekends!  I would recommend Rob to anyone who is thinking of a mortgage transaction, whether it's purchase or refinance. Rob is a dedicated, knowledgeable professional and I'm so happy I chose him to take care of my refinance. This is the best finance experience I've ever had.

Thank you Rob!

- Lori Rosenberg

Christopher and I just completed the refinance of our West Seattle home and we found it a pleasure working with Rob Macauley. Rob was in constant contact and easy to work with. He was able to accommodate our schedules whether by phone, fax, or email. Having the notary come to the house was a real bonus.

Rob, Randee Gawley, and the 1st Security team were efficient and knowledgable which facilitated a smooth bank transaction at an excellent rate. Also, they were very nice and professional, we felt like valued customers. After considering other banks and mortgage brokers we are glad we selected Rob Macauley!



- Jeff & Christopher

Dear Rob,

Writing you a quick note of appreciation for the way you and your team have worked with our buyers. You have been a welcome light in a world that can often times be dimmed by smoke and mirrors. Our clients have routinely reflected in a most positive manner as to the service that you provided them. I believe this to be a reflection of your attentive nature and patient manner. This is especially true with our first time home buyers to which you know I have a special affection for and need a little extra attention.

My Wife and I personally appreciate all the help, research, and advise that we have received from you that is beyond your job description. The help we have received from you can only be provided by a seasoned and experienced professional. Most importantly I appreciate that when I see the settling statement I have never been surprised as to the loan costs. They have always been more than fair and without mysterious fees that I do not understand.

Your good works will continue to be rewarded by us throwing your name in the hat when the opportunity presents itself. Feel free to share this note as a referral if you like. Kind regards, Larry Clark

- Larry Clark - Skyline Properties Inc.

When we looked at the first house that we really wanted, the owner gave me Rob's card and said "Call him! He's great!" Well, she was so right about this. Our very first phone call- he had me laughing and I felt instantly comfortable working with him as this was our first time buying a house. We put an offer on a different house and the best part was that Rob was available to meet to go over all of the scary paperwork and even met us on a Sunday because it worked better with my husband's schedule. I so appreciated this and I doubted that other lenders would take the time to do this. For our own personal circumstances, we didn't get the house, but came back to Rob once we were ready again. I had the chance to go with another lender but chose Rob because I already knew how helpful he was and also because he is so down to earth, so patient and so efficient. It was nice to work with someone who I could rely on and ask questions to whenever I needed to. This is a service that changes the whole stressful experience of buying a house into a smooth process. I, for one, am so grateful that we were referred to Rob and I will say the same thing to anyone else who needs a great person to work with- Call him! Jen and Jung


- Jen and Jung

We appreciate how prompt and professional Rob was. He is a man-of-his word and did everything he said that he would do, and more. Thank you, Rob, for being so accommodating with our schedule. We enjoyed getting to know you!

- Wendy and Greg

Rob is awesome! I can't say enough good things about him as a person but more over as a loan officer.

This was my very first house transaction and I still can’t believe how seamless every step of the loan process went. Not only was he very helpful to get me through all the verbiage, but he also worked tirelessly to ensure that I was set up as a pre-approved buyer and more importantly, when the offer was accepted, he locked in the best rate possible. Also if Rob was unavailable, his colleagues were right there. You will not, not ever be left in the dark.

Another big bonus for me, we literally did everything over the phone, by fax or email. For me, that’s huge! That allowed me to focus on other things, like house searching versus worrying if the financial end would be ready in time when I found that perfect place. House buying is stressful enough as is, but the loan / financial side, Rob made it easy peasy.

Rob will be my first call again!!

- S. McAulay